Recruitment FAQs for Employers | Hiring Help
Frequently Asked Questions from Employers
Are your recruitment services available only in Adelaide?
While we are based in Adelaide, we offer our recruitment services to businesses across Australia. Whether you’re in Adelaide or elsewhere, we can support your staffing needs.
What industries do you specialise in?
How do you keep employers updated on the recruitment process?
We maintain regular communication throughout the recruitment process. You’ll receive updates on candidate progress, interview schedules, and any other relevant information.
How can we get started with your services?
Just contact us via phone or email to discuss your needs. We’ll set up an appointment to go over your requirements and start the process of finding the right candidates for you.
How do you screen candidates?
Our candidate screening process includes a thorough interview, reference checks, and verification of their eligibility to work. This ensures that our labour hire staff are always the right fit for your needs.
What is the turnaround time for finding a suitable candidate?
The turnaround time for finding a suitable candidate varies depending on the role and your specific requirements. On average, the process takes about 5-7 business days. We also offer expedited services for urgent needs.
What happens if I transition a labour hire worker to a permanent position?
After six months of labour hire, you can transition the worker to a permanent position with a 50% reduction in the permanent placement fee.
Do you offer a replacement if my candidate is not suitable for the role?
Yes, each permanent placement comes with a free replacement guarantee for the first three months from their start date. If the candidate leaves or is deemed unsuitable within this period, you can receive a replacement at no additional cost.
Do I have to make a payment upfront?
No, with the permanent placement, you will need to make a payment within 7 days from the candidate’s starting date.
For the VIP program, an invoice will be issued, and payment is required within 7 business days before any recruitment services begin.
For whom is the VIP Program?
Our VIP Program is designed for employers who have critical, time-sensitive, niche skill sets, or multiple hiring requirements. It’s ideal for those looking to hire 5 or more employees in the next 6 months, providing fast-tracked and prioritised recruitment solutions.
How does the invoicing process work for labour hire?
Timesheets are submitted weekly by the candidate and approved by you, the host employer. The candidate will receive their pay weekly once approved, then we will invoice you, the host employer.
Do you cover the costs of HR, Work Cover, and Insurance?
Yes, we cover the costs of HR support, Work Cover, and Professional Indemnity and Public Liability Insurances for the candidates.
Can I have a meeting in person to discuss my recruitment needs?
Yes, we can arrange a meeting in person to discuss your recruitment needs. We are located in Adelaide and are available for consultations to ensure we fully understand your requirements.
If your business is located outside South Australia, we also find candidates across the entire country. We offer convenient phone consultations to ensure we meet your recruitment needs no matter where you are.
Common Questions About Permanent Placement
What types of positions can you help fill with permanent placement?
We specialise in filling a wide range of positions across various industries through our permanent placement services. Whether you’re looking for entry-level employees, mid-level managers, or senior executives, we have the expertise to find the right talent for your business. Some of the positions we can help fill include:
- Building and Construction
- Manufacturing
- Trades and Labour
- Warehousing and Logistics
- Retail and Hospitality
- Administrative and Support Roles
- IT and Technology
What if I want to assess the employees first before making a permanent hire?
If you’re considering bringing on employees through labour hire before making them permanent, we offer a seamless transition option. This allows you to initially hire candidates on a temporary basis through our labour hire services, giving you the flexibility to evaluate their performance and fit within your company.
Once you’re confident that the candidate is the right match, we can smoothly transition them into a permanent role. This approach not only helps you make a more informed hiring decision but also ensures that both you and the candidate are fully satisfied before committing to a long term employment relationship.
How long does the recruitment process take?
The turnaround time for finding a suitable candidate varies depending on the role and your specific requirements. On average, the process takes about 5-7 business days, depending on the position. We also offer expedited services for urgent needs.
Can I meet the candidates in person before making a decision?
Yes, we can arrange a meeting in person to discuss your recruitment needs. We are located in Adelaide and are available for consultations to ensure we fully understand your requirements.
If your business is located outside South Australia, don’t worry, we also find candidates across the entire country. We offer convenient phone consultations to ensure we meet your recruitment needs no matter where you are.
What is the VIP Program for Employers?
The VIP Program is design for employers with bulk hiring need, you can save on recruitment costs based on how many people you hire. The more you hire, the more you save!
For a detail quote, please contact one of our business developers.
Can I use the VIP Program for Permanent Placements?
Yes, the VIP Program is perfect for businesses looking to hire more than 5 candidates in 6 months. With this, you are saving up to 50% to 80% of recruitment costs.